Healthy Skin Spa

We understand that unforeseen circumstances may occur that interfere with your appointment time. Due to the high demand of our services, we ask that you provide 24 hours notice for any appointment changes or cancellations. Any appointment canceled within 24 hours of your service will be subject to 50% charge. Please do not hesitate to reach out if you have questions about these policies. SERVICES REFUND POLICY While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series. GIFT CARDS Gift Cards may be purchased online. They may be used towards any skincare product or service. Gift Card must be present at time of purchase/usage. Gift Cards do not expire unless promotional. Promotional cards cannot be combined with any discounted services/products, packages, or series. All sales are final. Gift Cards cannot be redeemed for cash. PRODUCT RETURN POLICY While our goal at Healthy Skin Spa is to make sure our product recommendations will work for you, sometimes your skin might not react as expected. We work with you to choose the best products based on their skincare needs. If you have received a skincare consultation or treatment from Healthy Skin Spa, we welcome your slightly used product as a return if it did not work for you. You may choose another product or get a full refund in the form of credit. Cash back is not available. However, if you have not received a treatment or consultation from Healthy Skin Spa prior to purchasing a product, we are sorry to say that we cannot accept any returns (used or unused).